are performed by our own drivers and trucks within 50 miles of our
location. All other deliveries are done through common carriers. All
deliveries are curbside. Please consider accessibility on your
street and driveway prior to placing an order. Orders are shipped
via full size semi trucks, if one can not access your
delivery address, your load will be delivered with a smaller truck.
To transfer the load to a smaller vehicle and redeliver will cost
you additional fees. If delivery to your home is unsuccessful, you
will be instructed to pick your material
up at the closet terminal to your address, in which case your residential delivery fee will
not be adjusted.
We operate out of our
own warehouse. This enables us to shrink wrap and package every
shipment that goes through our distribution center with great
We make all possible efforts before delivery as to
material and color accuracy, kindly check your material for colors
and product before signing the bill of lading.
You must inspect
your order for damages and/or missing items. All unforeseen delivery
mishaps must be written on bill of lading. Failure to inspect and
report damages or missing items on bill of lading will release
Hardwood Flooring Depot of all accountabilities upon delivery.
Kindly have your invoice present to make certain of your order's
We try very hard
to give you an exact delivery date. Most deliveries are done within
2-7 days regardless of location. If your material is back ordered,
your delivery will be done within 2-7 days of receiving the material
in our warehouse.
Be sure to retain
a copy of bill of lading for your records.
If you have any questions at time of delivery
during business hours please call:
949 582 5200
For questions and
inquiries after hours please call:
949 394 1566
Alaska, Hawaii and Canada
For shipping quotes to Alaska, Hawaii and Canada, please call
We do not ship material to P. O. Box addresses.
APO/FPO military addresses:
We do not ship to APO/FPO military addresses.
We thank you for
your business and support.